EEM and WCC are installed but not able to connect to them
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EEM and WCC are installed but not able to connect to them


Article ID: 241715


Updated On:


CA Workload Automation AE - Scheduler (AutoSys)


Customer installed EEM and WCC on a Linux server. Everything seems to be installed fine.  Logs show that everything is functional too.  But access via browser to either WCC or EEM URLs does not work.


Release : 1

Component : CA Workload Automation AE (AutoSys)


Some external firewall of some sort is blocking the connection to these ports.


From a Windows box where the browser is being tesetd, open a powershell and try command line below (replce the WCCHostName / EEMHostName with correct values.  In this case, customer had WCC + EEM on the same server)


Test-NetConnection -ComputerName WCCHostName -port 8443

Test-NetConnection -ComputerName EEMHostName -port 5250


This timed out


From the WCC server itself,     

openssl s_client -connect WCCHostName:8443

openssl s_client -connect EEMHostName:5250


This works fine.


The above is an indication that there is a firewall block of some sort that is not allowing connection.



Customer worked with network guys to get the ports opened up properly.