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How can I update Action Item created from the project?

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Article ID: 241709

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Updated On:

Products

Clarity PPM SaaS Clarity PPM On Premise

Issue/Introduction

We have a custom attribute on Action Item. This attribute is editable in the create layout but when I open already created AI all attributes are grey. (I can change only status).

1. Create  a new AI in project -> Collaboration -> Action Item (all attributes are editable)

2. Open the created AI and try to change the "Description" attribute 

Result : Only status of AI can be changed 

Expected: be able to change the value of the attribute

Environment

Release : 16.0.2

Component :

Resolution

It is possible to Edit the Action Item by clicking on the Edit button as described in the screenshot below.

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