SaaS NET Agent - cannot upload news to shareponit - RunWorkflow: System.Runtime.Serialization.SerializationException: Type 'com.wily.introscope.agent.transactiontrace.SharedCrossProcessData'

Products

• DX Application Performance Management

Issue/Introduction

We have installed 21.x / 22.x .NET agent version in a SharePoint cluster and now we cannot longer upload news to SharePoint

In the SharePoint log we can see the below exception referring to willy classes:

RunWorkflow: System.Runtime.Serialization.SerializationException: Type 'com.wily.introscope.agent.transactiontrace.SharedCrossProcessData' 

Environment

.NET SaaS Agent 21.x / 22.x

Cause

This problem is related to defect # DE527828 that occurs when instrumenting MS SharePoint 2019

Resolution

Fix will be available in next 22.x release.

 

Workaround:

To obtain a copy of a test fix, you contact Broadcom Support and provide reference DE527828 

 

Additional Information

SaaS NETAgent - Frontend metrics doesn't show any response time, responses per interval data, only concurrent invocations