One of our users is experiencing an issue with the gear icons on his dashboard. When he clicks it, the app on the dashboard that is being selected goes gray and just shows the title, like it is being moved, but he has just single clicked it. He is not getting the "Settings" and "Delete App" options that should appear in the drop down. So he cannot make any changes to his dashboard.
Delete the dataTable-user-preferences preference. If you need help with the preference deleter, we can get on a call to walk through this. To this this please follow the instructions below:
The preference deleter is available as a community app from GitHub. In order to install it, perform the following steps:
See this video for a walkthrough on adding a custom app