ALERT: Some images may not load properly within the Knowledge Base Article. If you see a broken image, please right-click and select 'Open image in a new tab'. We apologize for this inconvenience.
New Users Unable to Login Through SSO
book
Article ID: 241660
calendar_today
Updated On:
Products
CA Agile Central SaaS (Rally)
Issue/Introduction
Recently created users getting error the error below, but other users are still able to login. Most likely to occur if the subscription is housed on EU1.
Environment
Release :
Component :
Resolution
Open Case with the Rally Support team so they can have the issue corrected.