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Web UI/WCC installation error

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Article ID: 241599

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Updated On:

Products

CA Workload Automation AE

Issue/Introduction

Fresh installation of AutoSys Web UI/WCC using DVDLIN0000000121.iso

During Installation, encountered error:

Caused by: java.lang.UnsatisfiedLinkError: /tmp/install.dir.189060/Linux/resource/jre /lib/amd64/libawt_xawt.so (libXtst.so.6: cannot open shared object file: No such file or directory)

What is this error and how do we troubleshoot/resolve?

Environment

Release : 12.0.01

Component : Workload Control Center

Resolution

The error message indicates that library libXtst.so.6 is missing on the system.

Installing package libXtst-1.2-3.el7.x86_74 resolves the issue.

Package libXtst-1.2-3.el7x86_74 includes the following libraries:

# rpm -ql libXtst-1.2.3-1.el7.x86_64
/usr/lib64/libXtst.so.6
/usr/lib64/libXtst.so.6.1.0
/usr/share/doc/libXtst-1.2.3
/usr/share/doc/libXtst-1.2.3/COPYING