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Status of Agent crash with DX Java agent and WebSphere Liberty

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Article ID: 241462

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Updated On:

Products

DX Application Performance Management

Issue/Introduction

I saw a note on the Agent Installation documentation that mentioned a known issue with the agent crashing the Liberty server.  Has this been resolved, and what is the fix?  We do not want to deploy something into production with known crashing issues.

 

https://techdocs.broadcom.com/us/en/ca-enterprise-software/it-operations-management/dx-apm-saas/SaaS/implementing-agents/java-agent/install-the-java-agent/configure-application-server-to-use-the-java-agent/websphere-liberty.html?msclkid=46195916cd3811ec82b6e8770f39c1dc

This would be on Liberty 22.0.0.4 hosted on RHEL 7.9

 

 

 

Environment

Release : DX Application Performance Management

Component : On-Premise

Resolution

The problem is not so much with Liberty but with the IBM JVM and we recommend in general to use the AgentNoRedefNoRetrans.jar and AgentNoRedefNoRetrans profile with the IBM JVM irrespective of which AS it is being used with.

https://techdocs.broadcom.com/us/en/ca-enterprise-software/it-operations-management/application-performance-management/21-3/implementing-agents/java-agent/install-the-java-agent/configure-application-server-to-use-the-java-agent.html