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Spectrum WebApp is not working using Firefox (blank screen) with SSL self signed certificate

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Article ID: 241452

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Updated On:

Products

CA Spectrum

Issue/Introduction

Using Firefox v99 or v100 with SSL self signed certificate when you launch the OC webapp you may receive a blank screen. No problem with Chrome and Edge.

The first panel that appears using a self signed certificate (this also appear with other browsers) is:

 

at this point to go ahead you should click on "Accept Risk and Continue" and you should receive the Spectrum login panel:

and be able to login to OC web page.

At this point, clicking on OC webapp you will receive a blank page and in debug you may see the following errors:

 

See  https://developer.mozilla.org/en-US/docs/Web/HTTP/CORS/Errors/CORSDidNotSucceed for the CORS request did not succeed error.

 

 

Environment

Release : 21.2.10 

Component : Spectrum OneClick

Resolution

1) Cut and Paste in a new Firefox session the URL HTTPS that returned the CORS error. You should get a new Potential Security Risk. 

 

2) Click on "Accept the Risk and Continue"

3) Reload the OC webapp blank page and the OC console should be opened successfully.

 

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