Spectrum WebApp is not working using Firefox (blank screen) with SSL self signed certificate

Products

• Spectrum

Issue/Introduction

Using Firefox v99 or v100 with SSL self signed certificate when you launch the OC webapp you may receive a blank screen. No problem with Chrome and Edge.

The first panel that appears using a self signed certificate (this also appear with other browsers) is:

 

at this point to go ahead you should click on "Accept Risk and Continue" and you should receive the Spectrum login panel:

 

and be able to login to OC web page.

At this point, clicking on OC webapp you will receive a blank page and in debug you may see the following errors:

 

See  https://developer.mozilla.org/en-US/docs/Web/HTTP/CORS/Errors/CORSDidNotSucceed for the CORS request did not succeed error.

 

 

Environment

Release : 21.2, 22.2, 23.3

Component : Spectrum OneClick

Resolution

1) Cut and Paste in a new Firefox session the URL HTTPS that returned the CORS error. You should get a new Potential Security Risk. 

 

2) Click on "Accept the Risk and Continue"

3) Reload the OC webapp blank page and the OC console should be opened successfully.

 

Additional Information

One should be able to access OneClick tomcat and Webtomcat directly and "Accept the Risk and Continue" on each if prompted

HTTPS://<HOSTNAME>:8443/spectrum
HTTPS://<HOSTNAME>:9443/spectrum