ALERT: Some images may not load properly within the Knowledge Base Article. If you see a broken image, please right-click and select 'Open image in a new tab'. We apologize for this inconvenience.

nas crashes when editing Name Services

book

Article ID: 241360

calendar_today

Updated On:

Products

DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

When going via IM to naming services and doing an update of deleyte of en entry the nas crashes and the netevl monitoring the nas server generates this error:

name: nas.exe, version: 0.0.0.0, time stamp: 0x61e13302 Faulting module name: nas.exe, version: 0.0.0.0, time stamp: 0x61e13302 Exception code: 0xc0000005 Fault offset: 0x000000000015bd19 Faulting process id: 0xf48 Faulting application start time: 0x01d8637ef55c4fd5 Faulting application path: service\nas\nas.exe Faulting module path: \service\nas\nas.exe Report Id: 770de740-cf72-11ec-825f-000c29f76845 Faulting package full name:  Faulting package-relative application ID:

Cause

Possible corrupt Entries in the Table

Environment

Release : 20.4

Component : UIM NAS 

Resolution

Remove/Delete the content of the Address Table. When new alarms will come a new table will be built. 

If it's not possible to delete the table manually, it is possible to delete the content of the table that is stored on the local SQL lite database.db file

Where is the NAS address table data stored? (broadcom.com)

Additional Information

The nas Name Services Tab (broadcom.com)