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UIM 20.4 installation stuck at 5% with no progress
Article ID: 241302
Updated On:
Products
DX Unified Infrastructure Management (Nimsoft / UIM)
Issue/Introduction
When upgrading or installing UIM 20.4, the installer sticks at 5% on the "installing uimserverpackages.zip" stage and never makes any progress. We have waited 15 minutes with no movement.
Cause
Antivirus
Resolution
Issue was determined to be caused by Symantec Antivirus performing a weekly scheduled scan during installation time.
Snoozing the scan immediately allowed the installation to proceed past the 5% mark and complete successfully.
Feedback
Yes
No
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