Generation of a diagnostic report or MOI Dump for a MOI 2.1 appliance

Products

• Mainframe Operational Intelligence

Issue/Introduction

The generation of a diagnostic report or moi dump for your MOI Appliance changed with the new MOI 2.1 release.  

The Resolution section of this Knowledge Document contains the process that should be used to generate a MOI Dump file for both

1) a fresh/new  MOI 2.1 install

2) an upgraded MOI 2.0.06 appliance

 

The generated MOI Dump file can then be uploaded to a Broadcom Support Case for review by MOI Engineering. 

 

 

 

Environment

Release : 2.1

Component : MF OPERATIONAL INTELLIGENCE

Resolution

Generating a MOI Dump file in MOI 2.1

 

MOI 2.1 fresh/new install:  

To generate the the moi-dump file, complete the following steps: 

 

*  Run the following command from anywhere on the appliance:  

     

             moi-dump

*  When the script completes, the dump file will have been created in the /tmp directory.  Please upload that dump file to a Broadcom Support Case.

 

MOI 2.0.06 to MOI 2.1 upgrade:   

If you have upgraded your MOI 2.0.06 appliance to MOI 2.1 by installing the MOI 2.1 microservices, your Diagnostic Report/MOI Dump option has changed as follows:

*  You can no longer generate a MOI Dump via the ISPF panels.  You have to run a moi-dump  script on your upgraded MOI appliance machine.

*  To generate a MOI Dump on your upgraded MOI 2.0.06 appliance machine, you will need to issue the following Linux commands:

                  cd /opt/moi/moi-utils/scripts

                  moi-dump

                When the script completes, the dump file will have been created in the /tmp directory.  Please upload that dump file to a Broadcom Support Case.

*  Please note that in both upgrade scenarios that there will not be a password set on this dump file.