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Invalid Transaction: Invalid Department

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Article ID: 241231

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Updated On:

Products

Clarity PPM On Premise Clarity PPM SaaS

Issue/Introduction

I have seen a record stuck on the imp_transactionimport table.

There is a single transaction that does not disappear from the table imp_transactionimport even after running the financial jobs
Can you tell me why it does not get removed from the table?

Cause

The project the transaction was entered against does not have a financial department set

Resolution

Check Invalid Transactions:

Admin > Project Management > Invalid Transactions

Invalid Department is specified as a Reject Reason

Go to the Project Settings page and fill the Financial Department in.

Re-run the Post Transactions to Financials job