Option to open "APM Status Console" greyed out in Workstation Client
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Option to open "APM Status Console" greyed out in Workstation Client


Article ID: 241200


Updated On:


CA Application Performance Management (APM / Wily / Introscope)


I've reviewed the documentation on the APM Status Console for 10.7 here:


The documentation states that in order for a user to be able to open the APM Status Console the much have this permission:

My account has permission="full" set. In my mind this covers it.

There's nothing indicating that the APM Status Console has to be en-abled somewhere in that documentation.

As such I wonder if I'm missing something here. Note this is true across all 3 of our CA APM 10.7 environments.

PROD: CA APM 10.7 HF#71

NonProd: CA APM 10.7 HF#71

SandBox: CA APM 10.7 HF#84



Release : 10.7.0

Component : Introscope


We try using the admin account and New APM Status Console was not greyed out so this confirm it's a permission problem.


Had to add the group the user was a member of to the \config\server.xml


Now the APM Status Console is no longer greyed out