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OnLineBackup is failing after upgrade - The compression of the database savefile failed
Article ID: 241195
Updated On:
Products
CA Spectrum
DX NetOps
Issue/Introduction
The OnLineBackup is failing since the upgrade to Spectrum 21.2.6 on March 1st.
The compression of the database savefile failed during On-line backup.
Cause
The owner of the $SPECROOT/Install-Tools/gzip file is no longer the Spectrum Install Owner account, it is now root.
Environment
Release : 21.2
Component : SpectroSERVER
Resolution
Change the owner of all files under $SPECROOT/Install-Tools to the Spectrum Install Owner account.
Feedback
Yes
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