Our environment is set up with SSO - and some of our users attempt to use the 'Ask the Community' interface within Rally, after being signed in through SSO.
Someone else within my org reached out about how they are unable to sign in - and it was told that it is because of SSO, that there was a URL change back in March and we need to update - which we did before that date.
My understanding of accessing the communities it is a separate environment, unrelated to SSO and there is no correlation with signing in, and you need a separate log in to access.
Please help me confirm/understand this.
Invalid/Inactive browser Sessions caused the users not able to login to Rally Community.