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Remote Execution job fails with "Logon failed due to timeout"

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Article ID: 241162

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Updated On:

Products

CA Workload Automation AE - System Agent (AutoSys)

Issue/Introduction

Set up a test job for Remote Execution and it fails with "Logon failed due to timeout."

# autorep -j test_remote_execution -d

 

Job Name                                                  Last Start                   Last End             ST/Ex Run/Ntry Pri/Xit

_______________________________________________________________________________

test_remote_execution         03/30/2022 12:40:44  03/30/2022 12:40:44  FA    310800492/1 1

 

  Status/[Event]  Time                 Ntry ES  ProcessTime           Machine

  --------------  --------------------- --  --  --------------------- ----------------------------------------

  STARTING        03/30/2022 12:35:17    1  PD  03/30/2022 12:35:18   <machine>

  RUNNING         03/30/2022 12:40:44    1  PD  03/30/2022 12:40:45   <machine>

  FAILURE         03/30/2022 12:40:44    1  PD  03/30/2022 12:40:45

    <Logon failed due to timeout. Last response is ast login: Wed Mar 30 12:38:52 2022 from 10.68.40.240...Autosys Required Environment Variable Settings..****** <target server host> is not a supported AutoSys Scheduler/Application server..([email protected]>

  [*** ALARM ***]

    JOBFAILURE    03/30/2022 12:40:45    1  PD  03/30/2022 12:40:47   qautoad

Cause

Logon timeout:

03/30/2022 12:35:17.908-0400 5 ProxyPlugin.proxy Internal Thread.CybWOBRunProxyHandler.processWob[:86] - Processing WOB 788194.310800492_1/WAAE_WF0.1/MAIN: RemoteTarget(hostname) SpoolFile(/nfs/tmp/ken/remote_execution.out) ExitCode(0,S) Command1(df -h /export) User(...) Password(...) MFUser(...) WOBRequestID(312BA1821FB4B94E450F3AB43FBDCDD25014F37316486581179020)
03/30/2022 12:35:18.381-0400 5 ProxyPlugin.proxy Internal Thread.CybWOBRunProxyHandler.processWob[:145] - Submission thread started for WOB : 788194.310800492_1/WAAE_WF0.1/MAIN: RemoteTarget(hostname) SpoolFile(/nfs/tmp/ken/remote_execution.out) ExitCode(0,S) Command1(df -h /export) User(...) Password(...) MFUser(...) WOBRequestID(312BA1821FB4B94E450F3AB43FBDCDD25014F37316486581179020)
03/30/2022 12:35:18.381-0400 5 ProxyPlugin.788194.310800492_1/WAAE_WF0.1/MAIN[Proxy].ProxyConnection.<init>[:139] - Creating connection to qora16dbadm01 for WOB 788194.310800492_1/WAAE_WF0.1/MAIN
03/30/2022 12:35:18.381-0400 5 ProxyPlugin.788194.310800492_1/WAAE_WF0.1/MAIN[Proxy].ProxyConnection.<init>[:159] - Processing destination properties
03/30/2022 12:35:18.382-0400 5 ProxyPlugin.788194.310800492_1/WAAE_WF0.1/MAIN[Proxy].ProxyConnection.<init>[:175] - Creating ConnectionInfo
03/30/2022 12:35:18.383-0400 5 ProxyPlugin.788194.310800492_1/WAAE_WF0.1/MAIN[Proxy].ProxyConnection.<init>[:239] - Connecting...
03/30/2022 12:35:59.670-0400 1 ProxyPlugin.788194.310800492_1/WAAE_WF0.1/MAIN[Proxy].ProxyConnection.connect[:354] - Exception: java.lang.Exception: Logon failed due to timeout. Last response is ast login: Wed Mar 30 12:18:41 2022 from 10.68.40.240
                                                                                                                     Autosys Required Environment Variable Settings
                                                                                                                     ****** remotehost is not a supported AutoSys Scheduler/Application server
                                                                                                                     ([email protected])#  ;wobId = 788194.310800492_1/WAAE_WF0.1/MAIN ;retryCount = 0

.......

03/30/2022 12:40:44.968-0400 1 ProxyPlugin.788194.310800492_1/WAAE_WF0.1/MAIN[Proxy].ProxyConnection.<init>[:246] - java.lang.Exception: Logon failed due to timeout. Last response is ast login: Wed Mar 30 12:38:52 2022 from 10.68.40.240
                                                                                                                    Autosys Required Environment Variable Settings
                                                                                                                    ****** remotehost is not a supported AutoSys Scheduler/Application server
                                                                                                                    ([email protected])# 
                                                                                                                     at cybermation.plugins.proxy.tasks.SSH2Connection.connectAndLogon(SSH2Connection.java:233)
                                                                                                                     at cybermation.plugins.proxy.ProxyConnection.connect(ProxyConnection.java:323)
                                                                                                                     at cybermation.plugins.proxy.ProxyConnection.<init>(ProxyConnection.java:240)
                                                                                                                     at cybermation.plugins.proxy.RemoteExecutionHandler.run(RemoteExecutionHandler.java:217)
                                                                                                                     at java.lang.Thread.run(Thread.java:821)

03/30/2022 12:40:44.968-0400 5 ProxyPlugin.788194.310800492_1/WAAE_WF0.1/MAIN[Proxy].ProxyConnection.disconnect[:372] - Disconnecting connection for 788194.310800492_1/WAAE_WF0.1/MAIN
03/30/2022 12:40:44.968-0400 5 ProxyPlugin.788194.310800492_1/WAAE_WF0.1/MAIN[Proxy].ProxyConnection.disconnect[:375] - Finished disconnecting for 788194.310800492_1/WAAE_WF0.1/MAIN

Environment

CA Workload Automation AE 12.0.01

Workload Automation Agent 12.0, Build 6181, Service Pack 00, Maintenance Level 00

Resolution

Raise the value for login.endPromptTimeout to 120000 in unixssh2.properties and restart the agent.