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UIM - cabi report packages not updated to latest version

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Article ID: 241140

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Updated On:

Products

DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

I have loaded the latest uim_cabi_availability_report_pack ( version 1.10 ) into our UIM Cabi Server, but unfortunately, the new reports are not showing when trying to generate the availability reports.

I have tried removing / reinstalling this package but is still not working

 

Cause

Memory allocation in cabi probe

Environment

Release : 20.4

Component : UIM - CABI

Resolution

This issue could be caused by java memory allocation being too low in the CABI.cfg which make the deployment to be stuck. 

 

Do the following changes: 

 

- Increase (double) the memory (java_mem_max and java_mem_init) allocated and save

- RDP to the CABI server and go to the folder: C:\Program Files (x86)\Nimsoft\probes\service\cabi\content

- Delete the content of: C:\Program Files (x86)\Nimsoft\probes\service\cabi\content\installed

- Delete the content of: C:\Program Files (x86)\Nimsoft\probes\service\cabi\content\upload

(there might be stuck/corrupt deployment attempts so it's good practice to clean these folders)

- redeploy the cabi package to the cabi robot and the report should be added to the CABI Repository immediately after few minutes. 

- restart the OC Wasp to make the changes effective in OC/Reports

 

 

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