XPSImport fails with CA IDM integrated environment in Policy Server
Article ID: 241134
Updated On:
Products
Issue/Introduction
XPSImport fails when the password policies are linked with CA IDM (Identity Manager) User Store.
(INFO) : [sm-xpsxps-05950] Import Operation is entering the "Saving" phase.
07:14:08 Saving 2898/2898 100% 00:00:05
(ERROR) : [sm-xadobj-00110] CA.SM::[email protected]: Create failed. (Unknown Failure)
(ERROR) : [sm-xobsm-00960] Failed to create object. (CA.SM::[email protected](IAM - User Store))
(ERROR) : [sm-xpsxps-00540] Previous error occured on object "CA.SM::[email protected](IAM - User Store)"
(ERROR) : [sm-xpsxps-00740] XPS Transaction COMMIT has failed.
07:14:08 Saving 2898/2898 100% 00:00:32 00:00:27
(FATAL) : [sm-xpsxps-05810] Import failed.
Trying to delete the data using XPSExplorer, the command fails and reports error.
Enter Option (MJCLRPWDAX+Q): D
(ERROR) : [sm-xpsxps-03340] Cannot delete a related record. (CA.SM::[email protected](IAM - User Store):CA.SM::[email protected](IAM: Service Users).CA.SM::PasswordPolicy.UserDirectoryLink)
(ERROR) : [sm-xpsxps-03340] Cannot delete a related record. (CA.SM::[email protected](IAM - User Store):CA.SM::[email protected](IAM: Default Password Policy).CA.SM::PasswordPolicy.UserDirectoryLink)
(ERROR) : [sm-xpsxps-03340] Cannot delete a related record. (CA.SM::[email protected](IAM - User Store):CA.SM::[email protected](IAM: Default Password Policy).CA.SM::PasswordPolicy.UserDirectoryLink)
DELETE FAILED
Resolution
Upgrade Policy Server to 12.8SP7 to fix this issue (1).
Additional Information
(1)
| Salesforce Case Number | Internal Defect ID | Issue Description |
|------------------------+--------------------+-------------------------------------------------------|
| 33044134 | DE531438 | XPSImport fails in an |
| | | XPSImport fails in an environment where SiteMinder is |
| | | integrated with Symantec Identity |
| | | Manager. |
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