UIM - oracle probe status tab not updating

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

oracle probe is listing tablespace_free and check_dblive checkpoint show with no information available in status tab.

The profile connection is also ok.

Environment

Release : UIM 20.*

Component : oracle probe

Cause

Connection timeout

Resolution

Increasing the connection timeout may resolve this issue: 

-raw configure the oracle probe in raw configure mode
-expand connections
-select the affected connection
-edit the timeout setting to '20 sec'