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UIM - oracle probe status tab not updating
Article ID: 241127
Updated On:
Products
DX Unified Infrastructure Management (Nimsoft / UIM)
Issue/Introduction
We configured the oracle database monitoring with the oracle probe.
But in the tablespace_free and check_dblive checkpoint show no information available in status tab.
Profile connection is also ok.
We also attached the log and oracle. Cfg in attachment.
Cause
Connetion timeout
Environment
Release : UIM 20.*
Component : Probe version-5.41
Resolution
Increasing connection timeout can resolve this issue.
1. open the oracle probe in raw configure mode
2. go to connections
3. on the affected connections () add a key/value as below
4. timeout = 20 secs
(an example of this key is visible in sample_conn connection)
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