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UIM - oracle probe status tab not updating

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Article ID: 241127

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Updated On:

Products

DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

We configured the oracle database monitoring with the oracle probe.

But in the tablespace_free and check_dblive checkpoint show no information available in status tab.

 

Profile connection is also ok.

 

 

 

We also attached the log and oracle. Cfg in attachment.

 

 

Cause

Connetion timeout

Environment

Release : UIM 20.*

Component : Probe version-5.41

Resolution

Increasing connection timeout can resolve this issue. 

1. open the oracle probe in raw configure mode
2. go to connections
3. on the affected connections () add a key/value as below
4. timeout = 20 secs
(an example of this key is visible in sample_conn connection)

Attachments