Export to CSV does not work in To Dos>Tasks
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Export to CSV does not work in To Dos>Tasks


Article ID: 241087


Updated On:


Clarity PPM SaaS Clarity PPM On Premise


You are using the To Dos in the Modern UX and at times, when clicking on 'Export to CSV' nothing happens

Steps to Reproduce:  

  1. Log in to MUX 
  2. Go to To Dos, Tasks Tab 
  3. In Views, make sure there is more than one view saved.  If not create two views 
  4. Click 'Export to CSV' - This should work fine 
  5. Select a new view 
  6. Make a change to the view  - Add or delete a column - Do not Save 
  7. Click 'Export to CSV' 

Expected Results: A successful 'Export to CSV' file is generated. 

Actual Results: Nothing happens. 


Release : 16.0.1, 16.0.2 

Component : Clarity MUX UI Usability 



Workaround: Refresh the browser page and try the action again. 


Targeted Fix in Release 16.0.3 

Additional Information

Error received in Console for Developer Tools

2ppm-lib-fac5702380.min.js:29 TypeError: Cannot set properties of undefined (setting 'offset')
    at e.u.gridExportHandler (ppm-components-1ca9142ecb.min.js:18:726632)
    at Object.u.actionMenuCallback [as callback] (ppm-components-1ca9142ecb.min.js:18:724700)
    at e.r.onButtonClick (ppm-components-1ca9142ecb.min.js:18:995645)
    at fn (eval at compile (ppm-lib-fac5702380.min.js:29:103064), <anonymous>:4:283)
    at i (ppm-lib-fac5702380.min.js:29:146120)
    at d.$eval (ppm-lib-fac5702380.min.js:29:99841)
    at d.$apply (ppm-lib-fac5702380.min.js:29:100068)
    at HTMLElement.<anonymous> (ppm-lib-fac5702380.min.js:29:146172)
    at Ne (ppm-lib-fac5702380.min.js:29:17722)
    at HTMLElement.n (ppm-lib-fac5702380.min.js:29:20583)
    at t.invokeTask (ppm-lib-fac5702380.min.js:1544:7884)
    at e.runTask (ppm-lib-fac5702380.min.js:1544:2959)
    at e.invokeTask [as invoke] (ppm-lib-fac5702380.min.js:1544:9040)
    at m (ppm-lib-fac5702380.min.js:1574:685)
    at HTMLElement.v (ppm-lib-fac5702380.min.js:1574:930)