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Export to CSV does not work in To Dos>Tasks

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Article ID: 241087

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Updated On:

Products

Clarity PPM SaaS Clarity PPM On Premise

Issue/Introduction

You are using the To Dos in the Modern UX and at times, when clicking on 'Export to CSV' nothing happens

Steps to Reproduce:  

  1. Log in to MUX 
  2. Go to To Dos, Tasks Tab 
  3. In Views, make sure there is more than one view saved.  If not create two views 
  4. Click 'Export to CSV' - This should work fine 
  5. Select a new view 
  6. Make a change to the view  - Add or delete a column - Do not Save 
  7. Click 'Export to CSV' 

Expected Results: A successful 'Export to CSV' file is generated. 

Actual Results: Nothing happens. 

Cause

DE64999 

Workaround: Refresh the browser page and try the action again. 

Environment

Release : 16.0.1, 16.0.2 

Component : Clarity MUX UI Usability 

Resolution

Targeted Fix in Release 16.0.3 

Additional Information

Error received in Console for Developer Tools

2ppm-lib-fac5702380.min.js:29 TypeError: Cannot set properties of undefined (setting 'offset')
    at e.u.gridExportHandler (ppm-components-1ca9142ecb.min.js:18:726632)
    at Object.u.actionMenuCallback [as callback] (ppm-components-1ca9142ecb.min.js:18:724700)
    at e.r.onButtonClick (ppm-components-1ca9142ecb.min.js:18:995645)
    at fn (eval at compile (ppm-lib-fac5702380.min.js:29:103064), <anonymous>:4:283)
    at i (ppm-lib-fac5702380.min.js:29:146120)
    at d.$eval (ppm-lib-fac5702380.min.js:29:99841)
    at d.$apply (ppm-lib-fac5702380.min.js:29:100068)
    at HTMLElement.<anonymous> (ppm-lib-fac5702380.min.js:29:146172)
    at Ne (ppm-lib-fac5702380.min.js:29:17722)
    at HTMLElement.n (ppm-lib-fac5702380.min.js:29:20583)
    at t.invokeTask (ppm-lib-fac5702380.min.js:1544:7884)
    at e.runTask (ppm-lib-fac5702380.min.js:1544:2959)
    at e.invokeTask [as invoke] (ppm-lib-fac5702380.min.js:1544:9040)
    at m (ppm-lib-fac5702380.min.js:1574:685)
    at HTMLElement.v (ppm-lib-fac5702380.min.js:1574:930)