Vertica backup failed - "Error: Worker process communication error: received port number"

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Article ID: 241083

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Updated On:

Products

CA Performance Management - Usage and Administration DX NetOps

Issue/Introduction

When  executing the vbr.py backup task an error is received:

"Error: Worker process communication error: received port number
Backup FAILED."

 

Cause

There is a banner interfering with the backup proces

Environment

Release : 21.2

Component : PM Data Storage

Resolution

Remove the banner