Exchange Rate issue

Products

• Clarity PPM SaaS
• Clarity PPM On Premise

Issue/Introduction

We have an exchange rate Effective Date of 1/1/2020

When adding a new rate the Effective Date was added as 1/1/2080

Now we cannot correct it or add a new rate in between.

We receive an error in the UI when trying to create a new line for a date before 2080.

How can we fix this?

 

Environment

Release : 16.0.0

Component : Clarity Financial Management

Cause

This is working as designed, as the current rows in the Exchange Rates cannot be updated.  Only new ones entered and they cannot be between existing dates.

Resolution

Please contact support to resolve this.