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Project Tiles: "Could not load project"


Article ID: 241006


Updated On:


Clarity PPM On Premise Clarity PPM SaaS


Upon login, the project tile is erroring out with a "Could not load project" error.
What can be the cause of the error?

While looking at the app-ca.log file we can see the following error:

ERROR 2022-05-04 14:29:06,408 [http-nio-8080-exec-2300] (clarity:[email protected]:5754322__BFAB1510-87F6-4FAB-885E-5F4D011D71E6:PPM_REST_API) ProjectTileResource ::  Exception occured while retrieving project tiles.
java.text.ParseException: Unparseable date: "null"
 at java.base/java.text.DateFormat.parse(
 at com.niku.union.utility.DataFormatUtil.parseDate(
 at jdk.internal.reflect.GeneratedMethodAccessor157.invoke(Unknown Source)
 at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(


A project Start and/or Finish date was NULL


Ensure the project Start and Finish dates are set