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Tidal False alert: Upstream job is Held

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Article ID: 240990

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Updated On:

Products

Automic Automation Intelligence

Issue/Introduction

Tidal False Exceeded SLA alert generated hours after target job complete.

Root cause of the alert shows an upstream job being in an HELD state.

 

Environment

Release : 6.4.2-2

Component : AUTOMIC AUTOMATION INTELLIGENCE INTEGRATION FOR TIDAL

Resolution

Defect DE534941 has been created for this and is under investigation, check back with this document for updates.