Only Specific Content within a web page isn't loading well. The primary URL loads well.
The customer informs that they still do not have access to collecting the requested PCAP and a fresh policy trace debug. Also, the customer informs that while the https://xxx.gov.yy URL loads well, only a specific content within the primary URL does not load properly. In response, we mentioned that the possible causes would be failed authentication, for the specific content, or a challenge with certificate cipher exchange.
To isolate these possible triggers, if this actually relates to the Proxy, we recommended the workaround below.
Bypass authentication for the specific destination URL:
Disable SSL interception for the single URL:
No "Protocol Detect" for the specific URL:
define condition protocol_detect_sites
;... more sites
; condition=protocol_detect_sites detect_protocol(all)
; and for all other sites