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Exception: Key not available for node alvmst05_agent.

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Article ID: 240917

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Updated On:

Products

CA Workload Automation DE

Issue/Introduction

We are noticing the below mentioned error for one of agent(ALVMST05_AGENT) in error.txt  file on QA server.

Exception: Key not available for node alvmst05_agent.

We dont have this agent added in CA topology.

Environment

Release : 12.3

Component :

Resolution

The “Exception: Key not available for node ….” is reported when the Manager is being contacted by the Agent but the Agent is missing from the Topology and the Agent cannot be resolved.

There are two possible solutions:

You can either remove the “manager definition” from the “agentparm.txt” file of the Agent under the Agent installation directory to avoid the Agent to try to connect to the Manager.

Otherwise, you can add the Agent to the Managers Topology if needed.