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VNA SDWAN data missing from CAPC

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Article ID: 240912

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Updated On:

Products

CA Virtual Network Assurance

Issue/Introduction

We are currently evaluating the features of the VNA gateway for Cisco Viptela in CAPC, but we have some problems. The connection between the gateway and the vmanage is successful, we get the devices with the right interface ip's, but we don’t get any SLA path information.

The following was seen in the gateway log after enabling OC_AQUISITION debug.

2022-04-28 04:09:38,954 ERROR (Camel (Viptela Plugin-21.2.10-RELEASE) thread #35 - vm://global/plugin/viptela/PERFORMANCE)  [PLUGIN_SYSTEM] CamelLogger 204  Failed delivery for (MessageId: ID-srv-pm-vna-1-lab-dt-1650974834746-0-170682 on ExchangeId: ID-srv-pm-vna-1-lab-dt-1650974834746-9-28447). Exhausted after delivery attempt: 1 caught: java.lang.NullPointerException
Message History
---------------------------------------------------------------------------------------------------------------------------------------
RouteId              ProcessorId          Processor                                                                        Elapsed (ms)
[plugin/viptela/PER] [plugin/viptela/PER] [vm://global/plugin/viptela/PERFORMANCE?failIfNoConsumers=true                 ] [        28]
[OC-INGRESS-ROUTE  ] [process1          ] [[email protected]                                                          ] [        24]
[OC-INGRESS-ROUTE  ] [filter1           ] [filter[bean[com.ca.em.sdn.gateway.broker.core.opencollector.PollErrorHandler m] [         0]
[OC-INGRESS-ROUTE  ] [log1              ] [log                                                                           ] [         0]
[OC-INGRESS-ROUTE  ] [recipientList1    ] [recipientList[bean[com.ca.em.sdn.gateway.broker.core.opencollector.OCMessageRo] [         0]
[plugin/viptela/PER] [bean34            ] [bean[[email protected]]            ] [         4]
Stacktrace
---------------------------------------------------------------------------------------------------------------------------------------: java.lang.NullPointerException
2022-04-28 04:09:38,954 WARN  (Camel (Viptela Plugin-21.2.10-RELEASE) thread #35 - vm://global/plugin/viptela/PERFORMANCE)  [org.apache.camel.component.vm.VmConsumer] CamelLogger 213  Error processing exchange. Exchange[]. Caused by: [java.lang.NullPointerException - null]: java.lang.NullPointerException

 

 

 

Cause

Viptela: 20.7.1 is not supported with VNA on any release yet.  We document the following:

https://techdocs.broadcom.com/us/en/ca-enterprise-software/it-operations-management/virtual-network-assurance/21-2/building/viptela.html

Supported Releases
VNA supports the following Viptela releases:
Viptela 20.3.4 (VNA 21.2.2 or higher)
Viptela 20.3.2
Viptela 20.1.1
Viptela 19.x
Viptela 18.4
Viptela 18.3
Viptela 17.2.0
Viptela 17.1.0

Environment

Release : 21.2.10

Component : Virtual Network Assurance For CA Performance Management

Resolution

SE have created a patch to resolve the errors seen on this system;  viptela-plugin-21.2.11-RELEASE.jar

This was applied to VNA 21.2.10 and resolved the exceptions seen in the gateway log and the problem seen in this issue.

Additional Information

This is not an official support of Viptela 20.7.1 as it has not be QA tested so other issues may come to light later on. 

To enable OC_AQUISITION debug