ALERT: Some images may not load properly within the Knowledge Base Article. If you see a broken image, please right-click and select 'Open image in a new tab'. We apologize for this inconvenience.
Getting -95 Request timed out errors for one monitor script running on an OPMS
book
Article ID: 240900
calendar_today
Updated On:
Products
CA App Synthetic Monitor
Issue/Introduction
One monitor running in an OPMS is getting -95 Request Timed Out errors consistently. Other monitors on the same OPMS are running ok
Environment
Release : 10.1
Component : CA APP SYNTHETIC MONITOR (WATCHMOUSE)
Resolution
identified a problem in the default OPMS configuration when long timeouts, 300s, are configured for the monitor .
To negate this you need to edit the file
/etc/asm/smartpop.yaml and change
long-timeouts: false
to
long-timeouts: true
Then restart the api (monit restart api)
The -95 error should then stop for the monitor
The problem is addressed in 2022.02.008 OPMS build