Getting -95 Request timed out errors for one monitor script running on an OPMS

Products

• CA App Synthetic Monitor

Issue/Introduction

One monitor running in an OPMS is getting -95 Request Timed Out errors consistently. Other monitors on the same OPMS are running ok

Environment

Release : 10.1

Component : CA APP SYNTHETIC MONITOR (WATCHMOUSE)

Resolution

identified a problem in the default OPMS configuration when long timeouts,  300s, are configured for the monitor . 

 

To negate this you need to edit the file

/etc/asm/smartpop.yaml and change

 

long-timeouts: false

 

to

 

long-timeouts: true

 

 

Then restart the api (monit restart api)

 

The -95 error should then stop for the monitor

 

The problem is addressed in 2022.02.008 OPMS build