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Getting -95 Request timed out errors for one monitor script running on an OPMS
Article ID: 240900
Updated On:
Products
CA App Synthetic Monitor
Issue/Introduction
One monitor running in an OPMS is getting -95 Request Timed Out errors consistently. Other monitors on the same OPMS are running ok
Environment
Release : 10.1
Component : CA APP SYNTHETIC MONITOR (WATCHMOUSE)
Resolution
identified a problem in the default OPMS configuration when long timeouts, 300s, are configured for the monitor .
To negate this you need to edit the file
/etc/asm/smartpop.yaml and change
long-timeouts: false
to
long-timeouts: true
Then restart the api (monit restart api)
The -95 error should then stop for the monitor
The problem is addressed in 2022.02.008 OPMS build
Feedback
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