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TDM - Issue related to TDM Portal login


Article ID: 240891


Updated On:


CA Test Data Manager (Data Finder / Grid Tools)


I failed to log in to TDM Portal using the initial username and password. Even though we gave correct username password details, authentication is failing with an error "Invalid Username/password"


Go through the startup.log file from TDM portal logs. If you see an error as Illegal argument exception, authentication will fail.


FINEST|3068/0|22-04-02 15:07:43|INFO: The host [ARD_TDM_2:8080] is not valid
FINEST|3068/0|22-04-02 15:07:43|java.lang.IllegalArgumentException: The character [_] is never valid in a domain name.


Release :4.10

Component :TDM Portal


Please change the ARD hostname details in file by removing special characters and then restart the portal service.