ALERT: Some images may not load properly within the Knowledge Base Article. If you see a broken image, please right-click and select 'Open image in a new tab'. We apologize for this inconvenience.

Policy Manager Crashing While Using Service Debugger

book

Article ID: 240812

calendar_today

Updated On:

Products

CA API Gateway

Issue/Introduction

While using the service debugger and encountering an encapsulated assertion it is possible that policy manager may crash with an error along the following:

The Policy Manager encountered an internal error or misconfiguration and was unable to complete the operation.

Cause

New functionality within policy manager 10.1 CR1 to be able to step into encapsulated assertions is causing the situation being seen.

Environment

This is only occurring when using Policy Manager 10.1 CR1

Resolution

Our development team is aware of the situation and will be addressing this in a future CR.

For the time being you can use the Policy Manager 10.1 base install to debug the policy in question and avoid the error.

Attachments