Symantec Endpoint protection for Linux installation issue.

Products

• Endpoint Protection

Issue/Introduction

While installing of SEP application on a Linux machine which is not having internet connection and using the offline client install package then got the following error.

https://linux-repo.us.securitycloud.symantec.com/SAL/1.0/rhel7/x86_64/repodata/repomd.xml: [Errno 12] Timeout on https://linux-repo.us.securitycloud.symantec.com/SAL/1.0/rhel7/x86_64/repodata/repomd.xml: (28, 'Connection timed out after 30001 milliseconds')
Trying other mirror.
https://linux-repo.us.securitycloud.symantec.com/SAL/1.0/rhel7/x86_64/repodata/repomd.xml: [Errno 12] Timeout on https://linux-repo.us.securitycloud.symantec.com/SAL/1.0/rhel7/x86_64/repodata/repomd.xml: (28, 'Connection timed out after 30001 milliseconds')
Trying other mirror.
No package zip available.
Error: Nothing to do
03/30/22 09:21:22: installDependency: Dependent package at installed on rhel7
03/30/22 09:21:22: installDependency: Dependent package audit installed on rhel7
03/30/22 09:21:22: installDependency: Dependent package elfutils-libelf installed on rhel7
03/30/22 09:21:22: installDependency: Dependent package zip not installed on rhel7
03/30/22 09:21:22: installAgent: Dependency check or dependency install failed on rhel7.
03/30/22 09:21:22: Executing seticli command with parameters, action: 1 and installresult: 2
03/30/22 09:21:41: Successfully executed seticli command.
03/30/22 09:21:41: Error 1: Agent install failed.

Cause

Dependent package zip not installed on the machine.

Resolution

Need to install the .zip package on the machine.