When running a Web Agent, randomly, this one reports an error:
Exiting with HTTP 500 server error '00-0007'.
This happens on different URL requests.
The reason why the error "Exiting with HTTP 500 server error
'00-0007'" appears, is that the Realm to protect access to
has an Anonymous Authentication Scheme. The Anonymous Authentication
Scheme needs a SMIDENTITY cookie. In the journey, the SMIDENTITY
cookie gets removed when visiting
To get it permanently set, and as per the documentation, enable user
tracking in the AdminUI, which is not set so far in the environment
Web Agent 12.52SP1CR09 on IIS 10 on Windows 2016;
- In AdminUI, go to :
Administration / Policy Server / Global Tools /
Check "Enable User Tracking";
Click on "Submit";
Restart the Policy Servers;
Anonymous Scheme Prerequisites
To track users according to GUIDs assigned by Anonymous
authentication, enable user tracking on the Global Settings pane of
the Administrative UI.