When running a Web Agent, randomly, this one reports an error:
Encoding failure.
Exiting with HTTP 500 server error '00-0007'.
This happens on different URL requests.
Web Agent 12.52SP1CR09 on IIS 10 on Windows 2016;
The reason why the error "Exiting with HTTP 500 server error
'00-0007'" appears, is that the Realm to protect access to
/myApp/
has an Anonymous Authentication Scheme. The Anonymous Authentication
Scheme needs a SMIDENTITY cookie. In the journey, the SMIDENTITY
cookie gets removed when visiting
mylogin.mydomain.com/mylogout/logout.html
To get it permanently set, and as per the documentation, enable user
tracking in the AdminUI, which is not set so far in the environment
(1).
- In AdminUI, go to :
Administration / Policy Server / Global Tools /
Check "Enable User Tracking";
Click on "Submit";
Restart the Policy Servers;
(1)
Anonymous Scheme Prerequisites
To track users according to GUIDs assigned by Anonymous
authentication, enable user tracking on the Global Settings pane of
the Administrative UI.