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Unable to login to DX SaaS after resetting password


Article ID: 240783


Updated On:


DX Application Performance Management


Reset the pw for the DX SaaS tenant and now when try to sign on to the tenant, get a red message that states "Required parameter(s) missing: Authorization.


Release : 21.3

Component : Introscope


It seems like issue may be due to some problem in the network. The network team is able to resolve this issue and it is working good now.

As a test, disconnect from your company VPN network and test the login again. If this works, then it is likely some issue in your company VPN network.