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error and exception in UIM OI connector apm_bridge log

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Article ID: 240744

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Updated On:

Products

DX Operational Intelligence

Issue/Introduction

We are observing errors in apm_bridge.log:

Jan 14 18:41:55:129 ERROR [ForkJoinPool-4888-worker-1, apm_bridge] Could not retrieve hosting edges from TAS. profile id: 0, host: apmgw.dxi-na1.saas.broadcom.com 
Jan 14 18:41:55:129 ERROR [ForkJoinPool-4888-worker-1, apm_bridge] Could not determine UIM or TAS devices to forward for profile 0 with origin CORP-UIM. Exception: java.net.SocketException: Connection reset
Jan 14 18:41:55:130 ERROR [ForkJoinPool-4888-worker-1, apm_bridge] java.net.SocketException: Connection reset
 at java.net.SocketInputStream.read(SocketInputStream.java:210)
 at java.net.SocketInputStream.read(SocketInputStream.java:141)
 at org.apache.http.impl.io.SessionInputBufferImpl.streamRead(SessionInputBufferImpl.java:137)
 at org.apache.http.impl.io.SessionInputBufferImpl.fillBuffer(SessionInputBufferImpl.java:153)
 at org.apache.http.impl.io.SessionInputBufferImpl.readLine(SessionInputBufferImpl.java:282)
 at org.apache.http.impl.conn.DefaultHttpResponseParser.parseHead(DefaultHttpResponseParser.java:138)
 at org.apache.http.impl.conn.DefaultHttpResponseParser.parseHead(DefaultHttpResponseParser.java:56)
 at org.apache.http.impl.io.AbstractMessageParser.parse(AbstractMessageParser.java:259)
 at org.apache.http.impl.DefaultBHttpClientConnection.receiveResponseHeader(DefaultBHttpClientConnection.java:163)
 at org.apache.http.impl.conn.CPoolProxy.receiveResponseHeader(CPoolProxy.java:165)
 at org.apache.http.protocol.HttpRequestExecutor.doReceiveResponse(HttpRequestExecutor.java:273)
 at org.apache.http.protocol.HttpRequestExecutor.execute(HttpRequestExecutor.java:125)
 at org.apache.http.impl.execchain.MainClientExec.createTunnelToTarget(MainClientExec.java:473)
 at org.apache.http.impl.execchain.MainClientExec.establishRoute(MainClientExec.java:398)
 at org.apache.http.impl.execchain.MainClientExec.execute(MainClientExec.java:237)
 at org.apache.http.impl.execchain.ProtocolExec.execute(ProtocolExec.java:185)
 at org.apache.http.impl.execchain.RetryExec.execute(RetryExec.java:89)
 at org.apache.http.impl.execchain.RedirectExec.execute(RedirectExec.java:111)
 at org.apache.http.impl.client.InternalHttpClient.doExecute(InternalHttpClient.java:185)
 at org.apache.http.impl.client.CloseableHttpClient.execute(CloseableHttpClient.java:83)
 at org.apache.http.impl.client.CloseableHttpClient.execute(CloseableHttpClient.java:108)
 at com.uim.probe.bridge.apm.ATSClient.fetchTasHostingGraph(ATSClient.java:929)
 at com.uim.probe.bridge.apm.inventory.APMInventoryService.getTasHostingGraph(APMInventoryService.java:977)
 at com.uim.probe.bridge.apm.inventory.APMInventoryService.removeOutdatedHostingRecords(APMInventoryService.java:284)
 at com.uim.probe.bridge.apm.inventory.APMInventoryService.inventoryProcessWithoutCsFilter(APMInventoryService.java:392)
 at com.uim.probe.bridge.apm.inventory.APMInventoryService.lambda$runOneIteration$0(APMInventoryService.java:218)
 at java.util.concurrent.ForkJoinTask$RunnableExecuteAction.exec(ForkJoinTask.java:1402)
 at java.util.concurrent.ForkJoinTask.doExec(ForkJoinTask.java:289)
 at java.util.concurrent.ForkJoinPool$WorkQueue.runTask(ForkJoinPool.java:1056)
 at java.util.concurrent.ForkJoinPool.runWorker(ForkJoinPool.java:1692)
 at java.util.concurrent.ForkJoinWorkerThread.run(ForkJoinWorkerThread.java:175)

Environment

Release : 21.3

Component : CA DOI OI CONNECTOR

Resolution

UIM OI connector DEV team has provided a new build apm_bridge probe v1.06T2.

Once probe v1.06T2 is installed,
1- set the address of required hub to the probe's

Raw Config --> Setup  -> primary_hub_address = /<domain>/<hub>/<robot>/hub".

Example:

primary_hub_address=/cop/primaryTHUB/uim333/hub