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Error : Unable to find group specified by path, IAM not starting after upgrade to 10.7


Article ID: 240726


Updated On:


Service Virtualization


Hi Team,

We are unable to start IAM after upgrade to 10.7. We noticed below error in IAM startup log. 

2022-04-27 03:06:04,558 FATAL [] (ServerService Thread Pool -- 61) Error during startup: java.lang.RuntimeException: Unable to find group specified by path: /app-sse-comm-treasury-management-sales
 at org.keycloak.models.utils.RepresentationToModel.createGroups(
 at org.keycloak.models.utils.RepresentationToModel.createUser(
 at java.util.ArrayList$ArrayListSpliterator.forEachRemaining(
 at org.keycloak.models.utils.KeycloakModelUtils.runJobInTransaction(
 at org.keycloak.exportimport.dir.DirImportProvider.importModel(
 at org.keycloak.exportimport.ExportImportManager.runImport(


Release : 10.7

Component : DevTest Identity Access Manager


The solution for reported issue is fixed with a defect. Please raise a support ticket and get the patch for the team.

After getting patch from the team, follow below steps to apply the patch

Steps to apply:

1. Go to IAM Machine

2. Stop IAM

3. Move the file "iam-updater.jar" from LISA_HOME\IdentityAccessManager\modules\com\ca\sv\iam-updater-ext\main to some other folder outside LISA_HOME

4. Place the solution file "iam-updater.jar" at this location: LISA_HOME\IdentityAccessManager\modules\com\ca\sv\iam-updater-ext\main

5. Start IAM