Resources Workspace, Teams: When trying to add an inactive Resource some error messages appear and impacts the View
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Resources Workspace, Teams: When trying to add an inactive Resource some error messages appear and impacts the View

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Article ID: 240661

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Updated On:

Products

Clarity PPM On Premise Clarity PPM SaaS

Issue/Introduction

When User Adds Resources to a defined Team and resources are grouped by Primary Role and Filter is on Primary role, an error message is displayed.  One of the resources selected is inactive.  

Steps to Reproduce: 

  1. Navigate to the Resources Workspace 
  2. Click On Teams Module 
  3. Create a new Team, click into Team created 
  4. Click on 'Add Resources' button 
  5. Add an inactive resource 

Expected Results: The inactive resources are not allowed to be added to a defined team and it should not generate the 'saved view' error messages when trying to add them.  

Actual Results: An error is generated that is not revealing the root cause of the issue. Error messages: 'Could Not Save View', and 'ODF-0015: Value must be unique. and View could not be saved'. 

Environment

Release 16.0.2 

Cause

DE64942 

Workaround: Do not add inactive resources.  Be sure the Filter criteria on the 'Add Resources' page only includes active resources. 

Resolution

Fixed in Release 16.0.3.

As of 16.0.3, there is a change in functionality: Inactive Resources can be added to a Defined Team. 

The precedence for the desired behavior has been established with investment > Staff > Add Staff. We allow inactive resources to be added to the team

When using the Add Staff button:

a. Prior to 16.0.3 only active resources would be filtered.

b. 16.0.3 and above, the Add Staff button shows both active and inactive resources