ALERT: Some images may not load properly within the Knowledge Base Article. If you see a broken image, please right-click and select 'Open image in a new tab'. We apologize for this inconvenience.

Resources Workspace, Teams: When trying to add an inactive Resource some error messages appear and impacts the View

book

Article ID: 240661

calendar_today

Updated On:

Products

Clarity PPM On Premise Clarity PPM SaaS

Issue/Introduction

Summary: When User Adds Resources to a defined Team and resources are grouped by Primary Role and Filter is on Primary role, an error message is displayed.  One of the resources selected is inactive.  

  1. Navigate to the Resources Workspace 
  2. Click On Teams Module 
  3. Create a new Team, click into Team created 
  4. Click on 'Add Resources' button 
  5. Add an inactive resource 

Expected Results: The inactive resources are not allowed to be added to a defined team and it should not generate the 'saved view' error messages when trying to add them.  

Actual Results: An error is generated that is not revealing the root cause of the issue. Error messages: 'Could Not Save View', and 'ODF-0015: Value must be unique. and View could not be saved'. 

 

 

Cause

DE64942 

Workaround: Do not add inactive resources.  Be sure the Filter criteria on the 'Add Resources' page only includes active resources. 

Environment

Release 16.0.2 

Resolution

Resolved in 16.0.3.

Inactive Resources can be added to a Defined Team. 

 

Powered by Wolken Software