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Hierarchy Changes Module: Open Details fly-out is blank for any selected row

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Article ID: 240645

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Updated On:

Products

Clarity PPM On Premise Clarity PPM SaaS

Issue/Introduction

Summary: After upgrade, in a Hierarchy, on the Changes module tab, the Details Fly-out is blank. It works as expected when going to the 'Changes' module inside an investment. 

  1. Configure your hierarchy to show the Changes tab 
  2. Ensure that one of the investments in the hierarchy has Change Requests records 
  3. Navigate to the Changes tab  
  4. Click on a row and open the Details flyout 

Expected Results: To see the Details fly-out populated. 

Actual Results: The Details fly-out is empty/blank. A console error is generated and there are errors in the app-ca.log file. 

Workaround: Look at the Details fly-out for Change Requests through the specific Investment Changes Module. 

 

 

Cause

Logged the following issue with Engineering: DE64257. 

Environment

Release 16.0.2 on an upgraded environment. 

 

Resolution

DE64257 - under review with Engineering. 

 

Additional Information