Hierarchy Changes Module: Open Details fly-out is blank for any selected row
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Hierarchy Changes Module: Open Details fly-out is blank for any selected row

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Article ID: 240645

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Updated On:

Products

Clarity PPM On Premise Clarity PPM SaaS

Issue/Introduction

After upgrade, in a Hierarchy, on the Changes module tab, the Details Fly-out is blank. It works as expected when going to the 'Changes' module inside an investment. Reproduced with CustMVL Integer on Project / any parent added as a virtual attribute(api enabled) in Change Request and only in Hierarchy. 

Steps to Reproduce:

  1. Create a Custom Multi-Valued Lookup (MVL) on the Project Object (or any Investment type object) 
  2. Configure your Hierarchy to show the Changes tab 
  3. Ensure that one of the investments in the hierarchy has Change Requests records 
  4. Navigate to the Changes tab  
  5. Click on a row and open the Details flyout 

Expected Results: To see the Details fly-out populated. 

Actual Results: The Details fly-out is empty/blank. A console error is generated and there are errors in the app-ca.log file. 

Environment

Release 16.0.2 on an upgraded environment. 

Cause

DE64257 - This is reproduced by having a custom field defined on the Change Request object as a virtual attribute from a field the Investment object. 

Workaround: Look at the Details fly-out for Change Requests through the specific Investment Changes Module. 

Resolution

Targeted Fix in Release 16.0.3 

Additional Information