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Find feature not working correctly Microsoft Edge for PDF documents Web Viewer 12.1

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Article ID: 240630

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Updated On:

Products

Output Management Web Viewer

Issue/Introduction

A user pointed out that the FIND feature is not working properly in Microsoft Edge and for only PDF documents.

When the second window opens containing the PDF file, hitting CTRL+F and entering a search term, the term is found, however the document does not move to the found item nor is the found item high-lighted.

This works fine in Chrome and even in Internet Explorer.

Is this an Edge setting or something? Have you seen something like this before?

Environment

Release : 12.1

Component : OUTPUT MANAGEMENT WEB VIEWER FOR ALL PLATFORMS

Resolution

Whenever a PDF report is opened, depending on the site settings, it will be opened by the browser or Adobe Reader. Control at that point, for the Find/Search feature for that PDF will be handled by the browser or Adobe Reader. 

Microsoft or Adobe should be contacted if the Find/Search feature is not working properly,