NetOps OI Connector in Degraded Health state

Products

• DX Operational Intelligence

Issue/Introduction

NetOps OI Connector in Degraded Health state. It is showing following message in the UI.

The Inventory task took longer to run than scheduled interval allows.

 

Environment

Release : 21.3

Component : CA DOI OI CONNECTOR

Resolution

There are ~350k+ monitored devices and polled items. 

We set the OIConnector memory to 16GB.

wrapper.conf:wrapper.java.maxmemory=16384

Also made the following adjustment in the config.xml file:

<bean id="tasInventoryTask"
  class="com.ca.im.oinet.connector.task.inventory.TASInventoryTaskImpl">
  <!-- Data Source Inventory Update Interval (minutes) -->
  <constructor-arg index="0" value="10" />

Changed the value 10 to 60

Restart connector with caperfcenter_oi restart

command:
service caperfcenter_oi restart