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Jmeter-agent 4&2 and fpm-agent processes fail to start on OPMS

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Article ID: 240577

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Updated On:

Products

CA App Synthetic Monitor

Issue/Introduction

After rebooting an OPMS server, we verified that the jmeter-agent 4&2 and fmp-agent processes do not run. 

We have tried to reboot the docker and the agents without success.

All the filesystems are mounted and have free space.

 

 

 

 

Cause

The /tmp file system was mounted with noexec

tmpfs on /sys/fs/cgroup type tmpfs (ro,nosuid,nodev,noexec,seclabel,mode=755)

Environment

Release : 99.0

Component :

Resolution

Remounted the /tmp file system without no exec

# mount -o remount,exec /tmp

It was then possible to restart the services

Additional Information

Problem was identified by trying to start the services directly which revealed the underlying error

# /etc/init.d/smartpop-fpm-agent start

/opt/asm/smartpop/bin/docker-compose: error while loading shared libraries: libz.so.1: failed to map segment from shared object: Operation not permitted