ldap_add_s returned LDAP err=0x44 (Already Exists)
Article ID: 240562
Updated On:
Products
Issue/Introduction
This error is occurring on the Policy Server (smps,log):
[HH:MM:SS.ms][3][377758][SmSSInLDAPStore.cpp:8][DoMaintenance][][][][][][][][][][][][][][][][][][][][][Enter function DoMaintenance]
[HH:MM:SS.ms][3][377758][LdapStore.cpp:37][Lock_LdapHandle][][][][][][][][][][][][][][][][][][][][][Lock LDAP handle. slot= ld=x<NAN>]
[HH:MM:SS.ms][3][377758][LdapStore.cpp:85][CLdapStore][][][][][][][][][][][][][][][][][][][][][Trying to create an object, LDAP returned an error message: Already exists, (ldap_add_s returned LDAP err=x]
[HH:MM:SS.ms][3][377758][LdapStore.cpp:37][Lock_LdapHandle][][][][][][][][][][][][][][][][][][][][][Lock LDAP handle. slot= ld=x<NAN>]
[HH:MM:SS.ms][3][377758][LdapStore.cpp:86][ReBind][][][][][][][][][][][][][][][][][][][][][Releasing LDAP connection for <Server Name>:55]
[HH:MM:SS.ms]][3][377758][LdapStore.cpp:8][ReBind][][][][][][][][][][][][][][][sessionstore1.smlab.net][55][][][][][Connected to LDAP server <Server Name>:55 as cn=smadmin1,ou=DirectoryAdministrators,ou=Admins,ou=Users,o=xxxx,c=US]
[HH:MM:SS.ms][3][377758][LdapStore.cpp:85][CLdapStore][][][][][][][][][][][][][][][][][][][][][Trying to create an object, LDAP returned an error message: Already exists, (ldap_add_s returned LDAP err=x]
[HH:MM:SS.ms][3][377758][LdapStore.cpp:557][QueryObject][][][][][][][][][][][][][][][][][][][][][Querying for object 'cn=smMaintenance,ou=sessiondb, o=xxxx,c=US', (filter:" (objectClass=smMaintenance) ")]
[HH:MM:SS.ms][3][377758][SmSSInLDAPStore.cpp:33][DoMaintenance][][][][][][][][][][][][][][][][][][][][][Leave function DoMaintenance]
Environment
Release : 12.8
Component :
Cause
The Policy Server uses the following registry key to set the frequency it performs session store maintenance. Session Store maintenance is basically the clearing out of stale sessions from the store. The frequency is configured in the following registry key:
Linux: <Install_Dir>/CA/siteiminder/registry/sm.registry
Windows: run 'regedit.exe'
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Netegrity\SiteMinder\CurrentVersion\SessionServer\MaintenancePeriod
This message will occur if there are multiple policy servers connecting to the session store. The message indicates that when the policy server attempted to perform session store maintenance, it found that another policy server was already in the process of doing session store maintenance. This process locks out other policy servers from attempting to execute the same maintenance at the same time.
Resolution
This message is expected and can be ignored.
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