The "Help, About" option of CA Service Desk Manager's UI, the new installation version is not displayed, but when in env.info it is seen
Release : 17.3
Component : SDM - Classic UI
Even if the "Help, About" does not show the current version, there are a few other ways to verify the version of Service Desk Manager currently installed. Please review the following.
CA SDM:
C:\Program Files (x86)\CA\Service Desk Manager\<hostname>.his file
NX_ROOT\pdmconf\version
NX_ROOT\env.info
HELP, ABOUT
https://techdocs.broadcom.com/us/en/ca-enterprise-software/business-management/ca-service-management/17-3/installing/Installing-CA-Service-Management-17-3-0-10/Validate-CA-Service-Management-17-3-0-10-Installation.html