CP and WP do not start with error message: 'relation "uc_versi" does not exist'

Products

• CA Automic Workload Automation - Automation Engine

Issue/Introduction

The WP or CP do not start with the following error message in the log.

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20220425/152526.997 - U00003590 UCUDB - DB error: 'ERROR:  relation "uc_versi" does not exist LINE 1: SELECT * FROM UC_VERSI WHERE 1=0                       ^', '', '', ''

20220425/152526.997 - U00003592 UCUDB - Status: '42P01' Native error: '6844177' Msg: 'relation "uc_versi" does not exist'

20220425/152526.997 - U00003517 UCUDB: Invalid DB-STMT IND: '0' at OPC: 'CLST'
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Environment

Release : 12.3.x

Component : AUTOMATION ENGINE

Cause

The error message means that the AE tables have not been created.

Resolution

Please make sure that the AE tables are created by using the Utility DB Load with the same version as the Automation Engine.