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An error occurred in "Start Rule Engine" : Rule Engine cannot be started successfully.

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Article ID: 240484

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Updated On:

Products

CA Automic Workload Automation - Automation Engine

Issue/Introduction

One Installer fails with the following error:

An error occurred in "Start Rule Engine" : Rule Engine cannot be started successfully.

The log includes more details:

Apr 20, 2022 9:09:00 AM com.automic.installer.api.common.utils.DBUtil createJdbcConnection
SEVERE: Unable to open JDBC connection com.automic.i[email protected]6a1aab78
org.postgresql.util.PSQLException: Connection to localhost:5434 refused. Check that the hostname and port are correct and that the postmaster is accepting TCP/IP connections.

Environment

Release : 12.3

 

Resolution

  • Use the 12.2 One Installer and then upgrade to 12.3
  • Do a manual installation
  • Run the One Installer for v21