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Merge Service Catalog requests


Article ID: 240435


Updated On:


CA Service Management - Service Desk Manager


Anyway to merge/import Service Catalog installation requests to another Service Catalog installation?


Release : 17.3

Component : Catalog - UI


unfortunately there is no way to merge 2 mdb databases. You could import some operation data according to

However, this import does not include requests and you would need to manually re-create those important requests after this import.

If you strongly believe there should be a tool to import requests type of user data, please submit an enhancement/idea from