Appworx Idle command throws "ERROR -999 ORA-20027: Object does not exist"

Products

• CA Automic Applications Manager (AM)

Issue/Introduction

Running an "appworx idle" command may result in an "ORA-20027: Object does not exist" error even though the Agent exists. Below is an example:

[xyz@myhost ~]$ appworx idle AM9WINDOW

You have requested a command that requires an Applications Manager user logon
and password before execution.
User id    [xyz] sqloper
Password   []
 ERROR -999 ORA-20027: Object does not exist Agent=AM9WINDOW
ORA-06512: at "XYZAM9.AWAPI2", line 487
ORA-06512: at "XYZAM9.AWOP_API", line 152
ORA-06512: at "XYZAM9.AW_WEB_API", line 886
ORA-06512: at line 1
ORA-06512: at "XYZAM9.AWDYN", line 19
ORA-06512: at line 1

 

 

 

Environment

Release : 9.x.x

Component : APPLICATIONS MANAGER

Resolution

Using an awexe command over the appworx command is recommended.

An awexe command can be used in place of the appworx command to idle an Agent. For example:

[XYZ@myhost ~]$ awexe awop_agent tranmode=UF status=IDLE so_user_name=SQLOPER so_oper_name=AM9WINDOW flag=N password="mypassword"
0Success