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Appworx Idle command throws "ERROR -999 ORA-20027: Object does not exist"

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Article ID: 240429

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Updated On:

Products

CA Automic Applications Manager (AM)

Issue/Introduction

Running an "appworx idle" command may result in an "ORA-20027: Object does not exist" error even though the Agent exists. Below is an example:

[[email protected] ~]$ appworx idle AM9WINDOW

You have requested a command that requires an Applications Manager user logon
and password before execution.
User id    [phm] sqloper
Password   []
 ERROR -999 ORA-20027: Object does not exist Agent=AM9WINDOW
ORA-06512: at "PHMAM9.AWAPI2", line 487
ORA-06512: at "PHMAM9.AWOP_API", line 152
ORA-06512: at "PHMAM9.AW_WEB_API", line 886
ORA-06512: at line 1
ORA-06512: at "PHMAM9.AWDYN", line 19
ORA-06512: at line 1

 

 

 

Cause

Under investigation

Environment

Release : 9.x.x

Component : APPLICATIONS MANAGER

Resolution

Under investigation for future fix (AM-2661).

Workaround:

An awexe command can be used in place of the appworx command to idle an Agent. For example:

[[email protected] ~]$ awexe awop_agent tranmode=UF status=IDLE so_user_name=SQLOPER so_oper_name=AM9WINDOW flag=N password="s0pass"
0Success