ALERT: Some images may not load properly within the Knowledge Base Article. If you see a broken image, please right-click and select 'Open image in a new tab'. We apologize for this inconvenience.

After renewing the SMP certificate, IIS is still showing an error for the old certificate

book

Article ID: 240411

calendar_today

Updated On:

Products

Client Management Suite IT Management Suite

Issue/Introduction

The notification server certificate expired, the exchange was made on the server but when viewing the Console URL, there is an HTTPS error as IIS still references the old certificate.  This is seen by viewing the Certificate.

Cause

This issue may be caused by setting a Host name in IIS Bindings for port 443.  A Host name is not necessary.

Resolution

Run netsh http show sslcert to view the Certificates registered to this Server.  Find the old Certificate and make a note if it is showing as IP:Port or Hostname:port.

To delete the 'old' reference to the certificate and run one of the following commands, depending on what is showing in the netsh command:

netsh http delete sslcert hostnameport=Hostname.Domain:443
netsh http delete sslcert ipport=1.1.1.1:443

Refresh the Console and it should load with out error.