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Symantec Agent status is At Risk - Bad Credentials (Threat Defense for Active Directory)

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Article ID: 240370

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Updated On:

Products

Endpoint Security Endpoint Security Complete

Issue/Introduction

You deployed  Active Directory Gateway  to use newly integrated Threat Defense for Active Directory in your Endpoint Security cloud console. However  your endpoints stay with  security status "At Risk" and security status reason as "Bad Credentials (Threat Defense for Active Directory)".

Environment

Endpoint Security with 14.3 ru4 Symantec Agents. 

Resolution

Broadcom engineering is aware of this issue and fix is planned to be released in future product release.

Additional Information

This article will be updated as  more information becomes  available.

Attachments