I shutdown Workload Automation DE agent version 11.3.7 on server running Windows 2016 and installed agent version 12. After workload was running successfully on the v12 agent, attempts to uninstall the old v11.3.7 agent fails with message below.
Text of error:
java.lang.IllegalArgumentException: No product for ID=026e062a-1ed8-11b2-b541-b43c47352144
at Flexeraaoa.<init>(Unknown Source)
at Flexeraaoj.ai(Unknown Source)
at Flexeraaoj.ab(Unknown Source)
at Flexeraaok.<init>(Unknown Source)
at com.zerog.ia.installer.Installer.bs(Unknown Source)
at com.zerog.ia.installer.Installer.setMetaData(Unknown Source)
at com.zerog.ia.installer.InstallerMetaData.setInstaller(Unknown Source)
at com.zerog.ia.installer.LifeCycleManager.a7(Unknown Source)
at com.zerog.ia.installer.LifeCycleManager.a4(Unknown Source)
at com.zerog.ia.installer.LifeCycleManager.executeApplication(Unknown Source)
at com.zerog.ia.installer.Main.main(Unknown Source)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at com.zerog.lax.LAX.launch(Unknown Source)
at com.zero.lax.LAX.main(Unknown Source)
Release : 11.3.7
Component : Workload Automation Agent
The file is used by InstallAnywhere. Based on research, the error message is caused by a corrupted .com.zerog.reigstry.xml.
To resolve the issue: