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Spectrum OneClick slowness after upgrade to version 21.2.8

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Article ID: 240333

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Updated On:

Products

CA Spectrum DX NetOps

Issue/Introduction

Upgrade Spectrum environment to version 21.2.8.We now experience the slowness on Spectrum OneClick Console. The Spectrum groups takes a long to expand as well as the topology option. The Spectrum OneClick server has 8 CPU and 24 gig of Ram run on VM . No issue found on the server performance Cpu less than 5% and Memory 39%.

Cause

When logged as one specific user the problem is reproduced however, if logged as spectrum (Spectrum Install Owner) account the problem is NOT reproduced.

Environment

Release : 21.2

Component : Spectrum Core / SpectroSERVER

Resolution

Delete and recreate user account.